Although many companies are undertaking business improvement programmes, such as Lean or Six Sigma, not all of them achieve worthwhile results that significantly change business performance in the long term. Although ensuring the team have appropriate business improvement skills is important, for long-term success it is more important to have managers who can motivate effectively.
Work undertaken by a variety of reserchers has shown that managers who are effective motivators not only depend on their IQ to be successful but also make effective use of their EQ, their Emotional Intelligence Quotient. Popularised by Daniel Goleman, managers with Emotional Intelligence have high levels of self-awareness about their own behaviour, and are able to apply appropriate emotions to situations rather than blowing ‘hot and cold’. Equally important to the Emotionally Intelligent manager is their ability to build relationships with others and their levels of self-motivation.
Why is this important? Research shows that Emotionally Intelligent managers are better at motivating teams and creating the right climate for change to occur, both of which are essential factors that determine the success, or failure, of a business improvement programme over the long-term.
If you work in industry, healthcare or government and want to receive a free self-assessment diagnostic to discover your own EQ, or to receive some advice about creating the right environment for change contact us via email to info@amnis.uk.com with Emotional Intelligence Diagnostic in the subject heading.
